What is Digital Delight? How can you create delightful moments using Digital?
There, I said it. It’s an inside joke amongst the payments industry folks to guess which year might be the year when Mobile Payments finally becomes mainstream. It may seem with the highly promoted launch of Apple Pay, we may have finally put a rest to the claim that 2015 is the year when mobile paymentsContinue reading “2015 is *not* the year of Mobile Payments.”
I am amazed for all the brain power Apple has in its engineering team, they still manage to provide bad user experience in some cases. General consensus in the industry is Apple Hardware and Software just work together and delight the user in ways which we would not imagine. Not always. Allow me to elucidate.Continue reading “UX fails – even Apple is not immune.”
Mobile Payments is the hottest topic in the market now. If you are following the payments industry you would be pleasantly surprised to see the amount of interest in this area from various players which include Financial Institutions like Banks, Card Networks, Processors, Telecom providers, Silicon Valley Giants, small payment startups, retailers and pretty muchContinue reading “Mobile Payments – Are we there yet?”